All posts by : Nicole Horton

One of the favorite parts of my job is walking through the building and seeing our 50+ employees engaged in diverse business activities in spaces designed for that purpose. I like to see and feel the energy created when talented people work together to solve problems. High performing businesses are fairly complex to create. But I think there some very basic components of business performance that are universal and formulaic. Here is one formula I think makes sense:

People + Place + Passion = Energy.   P(3) = E

People: the first P in the formula is the talent on your team. The right people doing the right job working in a system that holds them accountable and rewards/recognizes good work.

Place: the second P is the place where people work. The key here is Intentional thought and design about what kind of work happens in the various spaces in the building.

Passion: Is there a company mission people are working towards that is bigger than money or one particular task?

Is your organization leveraging the three Ps that generate energy and help everybody feel more energy?

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When adding audio-visual technology into your space, it is essential to get it right the first time. OEC’s Vice President of Technology, Josh Messner, and Senior Designer, Adam Young, join us to share some common AV mistakes and how to avoid them.

1. Doing It Yourself

OEC: Josh and Adam, as experts in audio-visual technology integration, what are some of the most common mistakes businesses make?

Josh: The first problem that comes to mind is when a business tries to go it alone. I’ve had companies go straight to Amazon and order a plug-and-play device they think will have the functionality they want. For example, they might bring in a product, and once they use it, it isn’t what they thought it would be. It looks terrible, sounds terrible, and doesn’t work. Many plug-and-play devices will give a different experience than a professional organization wants their clients to have. It doesn’t matter what size company you have; you are constantly marketing yourself. If you have a piece of equipment that makes you look bad, that is bad for business.

Adam: In the end, the amount you pay to work with an integrator is not much different because your IT department has to support and manage all of that technology. You may pay a little more for an integrator to come in and set up a few rooms, but if something happens, they can fix it, and the product is under warranty. The IT staff also doesn’t have to manage the AV anymore. By working with an integrator, you get vetted products, clean installations, and a partner should problems arise.

2. Waiting Too Long On AV

OEC: What is another mistake you have seen lately?

Josh: Another mistake is waiting until late in the construction phase to engage with an integrator. Usually, AV ends up being one of the last things companies consider integrating. Companies should consider AV with furniture since the two need to work together. By forgetting AV, you miss out on building the technology into the scope of the space. So you get a scenario where you have this cool room and furniture plans, and everything looks great. Then you bring in the furniture and wonder, how do we fit AV into it? Did the AV specify a touch panel? If the table has a glass top, how does that work?

That becomes an RFI, which delays the project. So, now we’re requesting information from the general contractor saying, “Hey, we didn’t think about this early enough. What are we going to do?” And that could be a two-week delay to get a wire through the table. Then the furniture company might come back and say, “We need a change order to swap the table or to drill a hole through the table,” which could void the warranty. If the AV integrator is at the table sooner, they can discuss wire access, pathways, and furniture. By waiting, things get more expensive and time-consuming.

3. Room Acoustics

OEC: Josh, can you give us one more mistake to wrap things up?

Josh: Absolutely. The last mistake I’d highlight is around room acoustics. We currently have a client with many great conference rooms but terrible acoustics. The meetings sound terrible because there is a lot of reverberation in the room. That means we have to come in and take the room offline to design a solution, wait for the product, and then take the room offline again to install it. In this scenario, the employees may have had so many bad experiences that they have lost faith in the technology and don’t want to use the room. Organizationally, you have to build trust in the systems that people are already afraid of. If it doesn’t work, that trust falls away even more.

Adam: If we can get into the conversation early, we ask questions upfront. Is the room going to be three-quarters glass? Is there going to be a hard, reflective floor? Diving into those questions helps us decide on different solutions like sound masking, speakers, and wall treatments. Doing our due diligence up front can really help the client later.

Watch our Creating High Performing Hybrid Collaboration Spaces webinar recording for more tips.

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The year was 1993, and Brian Ellsworth was between construction jobs. He was hanging some sheetrock when Larry Kincaid walked in the door. “You’re not very good at that,” Larry said. “You know, maybe we ought to start a construction company.” Although Brian’s sheetrock skills may have been lacking, his construction management skills were stellar, and when paired with Larry’s field experience, a great partnership began, and EKC Construction was born.

Type of Construction

EKC Construction does a variety of work, from minor tenant improvements to sizeable pre-engineered metal buildings. They work with several public agencies, Boise city and county, the State of Idaho, federal agencies, school districts, and private companies. While most of their work is in the commercial realm, they do the occasional residential project for a repeat customer. One of the first projects they did was Bear Creek Lodge at the base of Brundage.

Working with Clients

However, if Brian had his way, he would love to do more design-build projects, especially with EKC’s partnership with Butler (one of the first pre-engineered building companies around). “Using the back of a napkin, I can help the client figure out what a building will cost from schematic design to construction drawings. Sometimes these projects take a couple of years to go from the back of the napkin to an erected building. That’s the type of project I really like.”

EKC Projects

EKC is working on a couple of such projects right now. The first is a remodel of Joe’s Crab Shack, nestled beside the Boise River. Over the years, the building has gone into disarray and EKC has been tasked with restoring and reimagining it. They are paying a lot of attention to the existing architecture while transforming it into an upscale Ling & Louie’s that should open in May. They are also constructing a new brewery in downtown Eagle that will be a great addition to the city.

Projects around Idaho

Some of EKC’s larger projects extend beyond the Treasure Valley. They are working in McCall with
Idaho Power and doing a design-build with a plumbing supply company in Twin Falls. A unique project is a Jewish center in Boise called a Chabad, where they will funnel rainwater collected from the roof into a pool used for rituals. Medical facilities also make up a large part of EKC’s client base, and they have been happy to frequently partner with St. Alphonsus, Sagala, and Full Circle.

Growth Over The Years

Since 1993, EKC has grown from a two-man show to 24 people. Larry and Brian worked together for seventeen years until Larry stepped away and Brian took the helm. Today, Brian owns 51% of the company. The remaining 49% is owned by two key employees. This allows him to stay at the helm while teaching everyone about the lessons he has learned over the last twenty-seven years. Because EKC is purely a general contractor and management company, they partner with First Call, a construction worker, and carpentry company, to self-perform some of the work.

What Makes EKC Unique

To grow your business in a competitive market, you have to set yourself apart from the competition. EKC’s unique offering is how much they concentrate on personal relationships with their clients and use the best technology available to manage projects. “We are state of the art regarding what is available to run projects. While there are bigger companies, we strive to be more personal. Here you will work with one of the principles. We don’t strive to be the biggest company, but we do strive to be the best.”

Being The Best

EKC also has a unique definition of what it looks like to be the best. Something extremely important to Brian is supporting the community, specifically how it grows. “I served on planning and zoning as a
volunteer for nine years and then on various nonprofit boards. When growth happens fast, it is hard to control. Boise has a lot of recreational opportunities that don’t exist in other places. As we grow, we need to protect the things that make Boise special. I believe we can help with that as a company.”

Whether reimagining an old restaurant or constructing a massive medical facility, EKC looks forward to building spaces of importance one project at a time.

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Signs2U is a locally owned and family-run small business that has been operating since 2007. They handle everything to do with branding for businesses, including vehicle wraps, large electrical signs, outdoor signs, and more. About five years ago, Signs2U expanded into 3M Di-NOC architectural film, a thick vinyl product that can conform around objects. While Di-NOC has many LEED-certified indoor and outdoor applications, it is especially good at refreshing interior spaces like elevators, walls, cabinetry, and more.

Refreshing the Morrison Center

Signs2U recently completed two Di-NOC projects worth highlighting. First is the Morrison Center project. After many years of hosting events, the Morrison Center staff decided some parts of the building needed a refresh. They contacted local contractors to find out how much it would cost to replace some of the concession counters. After receiving some quotes, someone had the brilliant idea of wrapping the existing furniture.

“The Morrison center reached out to us for help, and we suggested using Di-NOC,” says Signs2U President and Co-Owner Karen Warner. “With over one-thousand product options, the hardest part was settling on the right style.”

The Morrison Center chose a quartz-style countertop and dark gray wood grain wrap for the full alcove. Wrapping all three floors took only three days. In the end, the Morrison Center received a beautiful refresh at a fraction of the replacement cost.

Hosting A Local Showcase

The second project was unique. Due to its transformational abilities, Di-NOC is an excellent addition to the commercial interiors world and, by extension, OEC’s product lineup. To showcase this product’s capabilities, OEC partnered with Signs2U to show local architects, designers, and facilities managers what the vinyl film can do by refreshing OEC’s showroom elevator. In one day, Signs2U took a dark, dated space and made it bright and inviting.

What Makes Di-NOC Unique

However, not everyone can do this installation. “Di-NOC is a unique product. People like to think it is like buying a roll of contact paper, but they are very different. Di-NOC is very durable, you can patch and repaired it quickly, and the manufacturer recommends installation by a 3M endorsed installer,” says Karen. Signs2U is an endorsed local installer, making them an essential part of the showcase.

Di-NOC is very durable, can be patched and repaired quickly, and the manufacturer recommends installation by a 3M endorsed installer.

Karen Warner

Whether you are an interior designer interested in an outdoor covered installation, or a facilities manager wrapping cabinetry, Di-NOC is an excellent product. Even better, OEC can help you find the perfect finish before partnering with Signs2U on the installation. Are you ready to get wrapping?

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4 Design concepts to consider when it comes to creating amazing modern collaboration spaces.

With the proliferation of hybrid and work-from-home strategies, it’s likely a high percentage of meetings today involve one or more remote participants. Conference, huddle, and focus rooms should be designed to accommodate both remote and in-person collaboration

1. Simplicity

One Cord Or One Touch
Your user should be able to start a meeting either by plugging in one cord to their own device or by touching one button.

Reservable
Collaboration rooms should be easy to schedule from a phone, computer, or right at the room scheduling console device.

Supplies Are Easy To Find
Supplies such as dry erase markers, hdmi dongles, and room sanitization materials should always be accessible in the room.

2. Aesthetics

Branding + Design

• Does the furniture match?
• Does the design look intentional?
• How does the room reinforce company branding and values?
• Beyond furniture, consider the walls, flooring, and lighting as opportunities to give your space personality and interest.

Clean + Neat
All equipment/supplies not currently in use should be hidden away nicely. Avoid using furniture that scratches easily or shows fingerprints.

3. Cameras + Acoustics

Room + Camera
Position your furniture so each participant’s face can be clearly seen on camera. Choose cameras that show individuals and groups.

Acoustics
Wall treatments will reduce echo in the room and prevent voices from carrying into unwanted spaces. Sound masking can
control sound outside of rooms.

Microphones + Speakers
Make sure your microphones and speakers are distributed evenly throughout the room.

4. Functionality

Collaboration spaces should be functional, meaning they should perform just as good as they look. Here are some general and furniture-specific functionalities:

• How many people in the room?
• Length of meeting for this room?
• Do you want a formal or casual setting?
• Does this room need storage?
• How will the technology integrate into the furniture?
• Will you need specific cut outs in the
• furniture or walls for power or data?
• Is the furniture easy to clean?

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Message from the President

True confessions

I’ll let you in on a little secret. I have some confessions to make, I’m a recovering technology nerd. There I said it. Before joining (and now leading) the OEC furniture team, I owned several technology-centric companies. I love all things tech. Moving to furniture was kind of a big change for me. And ever since day one I have been patiently waiting for us to add a technology division.

Dream team assembled.

The wait is finally over. During the past year I’ve been assembling my dream team of talent to lead our Audio-Visual technology division at OEC.

Space + Technology.

How can you make your work and collaboration spaces more appealing and useful to your employees? What are employees looking for at the office to make them want to leave the comforts of working from home? In this, and upcoming issues, we will explore Space + Technology together to see if we can help employers figure out what they need to do to earn the commute.

Sincerely,

Scott Galloway

President

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Travis Palmer is an estimator at OEC. He didn’t intend to become the roller shade specialist, but when there was a need, Travis stepped up. Read below to learn his tips about choosing the right commercial window coverings for your business.

What kind of shades can I choose from?

Manual Shades

Let’s start with the basics. There is a wide range of shades and blinds with unique functions and price ranges. Your most cost-effective choice will be manual roller shades. These are a go-to choice for general contractors because they are cost effective. They require manual operation typically using a chain and if they are large shades, the weight of the shade can make the turning gear hard to operate.

Motorized Shades

The next step up in price and convenience is motorized shades. This shade is operated by a motor rather than a chain loop and is activated using a switch from somewhere in the room. Motorized shades are much easier for the user to operate, especially if the large window shades are fifteen to twenty feet high.

Automated Shades

A step up from motorized shades is automated shades. Different manufacturers will set up these shades differently, but the easiest way is to use a solar sensor that adheres to the glass on the interior face of the window. When that sensor detects sunlight, it will roll down the shades to account for the light shining in. Then when the sunlight is gone the shades will roll back up. These shades are often used in large high rise buildings where the shades are run by the building management team. The shades save these large buildings a significant sum on heating and cooling costs.

Solar Link

A top tier solar shade that OEC’s partner Mecho Shades carries, is their Solar Link option. This is the most energy efficient operating system that takes a 3d map of the building so it can tell if a building is blocked by the sun in any direction. It understands where shades need to be rolled down and where they done. It will even look at the weather forecast and other data to proactively move shades to control the heat inside the building.

Do you have shades that look residential?

If you are interested in a more residential looking shade, OEC’s partner, Graber specializes in faux wood blinds. They also carry roman shades, sliding panels, commercial blinds, and other roller shades including honeycomb shades. OEC can procure and install any of these products in your commercial space if that is the look you want.

How transparent should my commercial window coverings be?

The transparency of your blinds should be determined by your space. If your office has an open floor plan, you will want shades with more transparency because it brightens the space. In contrast, if you have mainly heads-down office spaces where people work for a sustained period of time, you want to block more of that solar value to keep the heat off your employees.

How do I clean my shades?

Once your commercial shades are installed you have a few cleaning options. They can be vacuumed periodically by the building’s cleaning team to remove dust and dander that gathers in them. Alternatively, the OEC Team can also expertly clean the shades on a regular basis.

What do I do if my shades break?

When commercial shades are in high-use areas it is common for them to get jammed. Mecho shades have a great warranty on both their mechanisms and their shade cloth. If your shades get jammed or torn, give the OEC team a call. They are knowledgeable, have a lot of experience, and are great at on the job problem solving. They can get your shades fixed and working smoothly again in no time.

Why should I choose to get my commercial window coverings from OEC?

OEC can do just about everything with window coverings. That includes quoting, ordering, installing, and servicing shades. As partners with Mecho, it is easy to get specialty shades for options like pitch windows, trapezoids, and skylights. OEC also had a great relationship with WT Shades for all standard sizes with hard-to-beat prices.

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Moving is a complicated process. Whether you are moving from your home or planning an office relocation, there are so many things to keep track of along the way. When you want to have a successful business move, it is vital to hire experts. Speaking of experts, OEC’s project manager, Riley Weber shares the questions you should be asking your office moving company to ensure you have the best moving experience possible.

When should I use a commercial moving company?

When moving an office from one location to a new one, it is best to enlist office moving services from a professional. Not only does a commercial mover know how to guarantee safe handling and transportation of your office, but they can also do it quickly and keep things organized. Keeping things organized is essential when working with a moving company. That is why OEC pays close attention to detail during any office relocation.

How does OEC organize an office move?

The first step in any move is finding out how much product a client needs to move and where. If the old office furniture does not fit in the new space, it is best to know ahead of time so the furniture can be replaced or reconfigured to fit.

For this reason, OEC involves a designer in the moving process early on. The designer can help space plan the new layout and keep track of all the furniture to be moved. Once the designer makes the plan, the OEC moving team will start packing up the old office for the move.

What should I use to move my office items?

One of the best things OEC offers their moving clients is large blue totes and proper labeling. Each employee gets one blue tote to pack all their personal belongings. Along with these totes are specific moving labels with building and room number blanks for the employees to write precisely where their tote needs to go. For the employee’s computers and other technology, OEC provides computer racks to transport all the technology, again using labels.

Will there be a point person on my business relocation?

OEC’s moving team works together to ensure everyone is on the same page. There will always be a lead installer on the project coordinating with the client’s onsite contact and working off the designer’s installation plans. The lead will share the game plan with the rest of his team before any items are moved. Before moving day, the team will review the furniture that needs to be disassembled, packed, and relocated before being rebuilt, unpacked, and reconfigured in its new space.

What if I am moving from multiple locations?

OEC has helped multiple organizations move from multiple buildings into one. For example, when Idaho Fish & Game built its new headquarters in downtown Boise, OEC moved employees from Boise, Nampa, and Caldwell into the new space. While multiple locations and long-distance moves make the relocation more complicated, OEC has the knowledge and expertise to handle the move professionally and timely.

What can go wrong if you don’t use a professional?

The move can go south quickly if you hire an inexperienced commercial relocation company. First off, they may damage the existing furniture or not know how to disassemble it. Because OEC’s moving team has extensive knowledge of commercial furniture, they know how to protect, handle, and build the furniture correctly.

Secondly, a mover may not know how to organize these large projects. Unlike moving houses, where one family does all the unpacking, an office sometimes has hundreds of employees who need their items moved. If any detail is off, you could disrupt that employee’s productivity for days to weeks.

Finally, movers without a team behind them will struggle to succeed. At OEC, the furniture team members have worked together for years and strictly follows the designer’s installation plans. They provide a full service, stress free, and organized move by communicate with clients well. When you hire OEC for office relocation services, you can breathe easy knowing they will make your complex move simple.

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A Life Changing Invitation    

Mark Wilkins was applying for grad school in international business at Thunderbird in Arizona when an invitation from his cousin changed his life. Having recently graduated from Boise State, Mark was planning for a career on the road to see the world but was stopped short by a better offer. “My cousin asked me, ‘Ever thought of doing blinds?’ I just laughed and said no. But then I visited him in Colorado Springs and thought, I can do this and stay in Boise.” Mark started blindsource shortly after his stay and has been in business since 2004.

Working With Family

As a young man just out of college, Mark didn’t have much money to work with. So, he asked to use a bay in his parent’s garage and some space in their basement. As he got busier, his mom helped him with installs. “It was kind of embarrassing. I would introduce her as Margaret, and the client would ask, ‘Is that your mom? Yes, that’s my mom.’ She saw how busy I was and offered to help.” After about a year in business, Mark coaxed his brother Dave away from his landscaping business in Utah to join him in Boise and today serves as the General Manager. Mark then built a house and ran the company out of the first floor while he lived above. He moved once more before ending up in the current location that they built.

Location, Location, Location

Things have changed a lot since the days of Mark and his mom. He is now married, running the business with his wife Nicole who decided to leave the corporate world. They have thirteen employees. Their new building has a beautiful showroom, office space on two levels and plenty of warehousing. Mark and Nicole chose the location because it is only about five minutes from their home. It also has excellent exposure to commuters. “I was spoiled by my commute from my parent’s house to the house I built. So, I wanted a quick commute.” With less time driving, Mark and Nicole have more time to be with their family. Not to mention the location gets quite a few walk-ins every day.

“We had a really good experience going down to the showroom and seeing the different products and colors to select. There is a lot more to it than you realize, which is the exact experience people have with window coverings.”

Mark Wilkins

Working With OEC

Getting into the building has been a process. Since buying the lot, designing the building, and finishing construction, the project has taken about two years. During that time, Mark and Nicole decided to enlist the help of OEC for their office furniture. “We had a really good experience going down to the showroom and seeing the different options to select from. There is a lot more to it than you realize, which is the exact experience people have with window coverings.” 

Customer Service Makes All The Difference

While blindsource carries a lot of brands to choose from it’s their customer service that makes them stand out. Blindsource will take one of their mobile showrooms to the home or commercial space of their customer. Then they start the free design consultation. They will listen to the customers’ needs and recommend products based on that as well as their budget. With an estimate in hand, customers can take as long as they need to decide. Blindsource takes a very low-pressure approach to sales. “We are more educators than salespeople because are not pushy and try to help people make decisions based on the budget they are working with.” Since blindsource does not carry anything in stock, everything is custom-made and installed with a lifetime service warranty.

“We are more educators than salespeople because we are not pushy and try to help people make decisions based on the budget they are working with.”

Mark Wilkins

Relationships & Referrals

Blindsource is different than most companies because they do not advertise. “We have built relationships and make sure our customers are happy. That way they feel inclined to refer us to their friends and family. They trust that we will take care of them.” With a mission to provide great value and customer service, blindsource is looking forward to helping its customers create spaces they will enjoy for years to come.

See the full photo album.

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Headwaters Construction Co in Rexburg, Idaho, has been tearing up the southeastern Idaho commercial construction scene. To learn more about the company, we sat down with Headwaters’ marketing and business development director Hyrum Pitt. As he puts it, Hyrum’s job is to “keep our guys busy by putting new projects in front of them.” However, the Headwaters of today looks very different from how it started. Let’s dive into the company’s humble beginnings to fully appreciate how this powerhouse has grown.

Teton Springs Becomes Headwaters

In the early 2000s, a master-planned community was going up in the Teton Valley area, and the Teton Springs development group saw a massive opportunity to develop the land and build custom homes. They brought on Stanton (Stan) Marshall to manage the company’s construction arm, Teton Springs Construction, and over several years, Stan and new partners bought out the original owners. In 2005, he changed the company name to Headwaters Construction to reach beyond the Teton Springs community.

As the company grew, it focused more and more on commercial construction, with Stan serving as the CEO today. While commercial construction is Headwaters’ bread and butter, it still dabbles in residential custom homes. Why? Because Headwaters is incredibly client driven in the best way possible. The company boasts numerous repeat clients. “We had a past client come to us and say, ‘We had a great experience and want you to build these spec homes,’ and our answer every time is yes.” That client focused mentality led them to do projects in Oregon, Washington, Utah, Montana, Wyoming, Missouri, and Arkansas.

“We had a past client come to us and say, ‘We had a great experience and want you to build these spec homes,’ and our answer every time is yes.”

Hyrum Pitt

Priorities In The Right Place

While Headwaters was initially based in Victor, Idaho, the 60-employee company moved its headquarters to Rexburg in 2008 to be closer to most of its projects. However, they have chosen to keep the small Victor office open for those employees living in and invested in that community. Headwaters takes great pleasure in taking care of their employees. “We’ve got a great team here. We often have people walk into our office and leave saying, ‘there’s something different about you guys. There is a lot of energy, and people are just happy.’ We put a big emphasis internally on people and their quality of life with their families. It’s all but required for you to attend your kids’ events. So, if they have a play during work hours, you had better go, then come back and work hard.”

“Stan has a lot of faith in the people around him. We joke with him that he likes to cannonball into new opportunities. It has served us well because if you look through our history, we have continued to grow.”

Hyrum Pitt

Prominent Projects

And work hard they do! Some of Headwaters’ most prominent projects include multiple K-12 educational facilities, high-end hospitality buildings, and hundreds of multi-family units in Idaho, Oregon, Montana, and Utah. In the Boise area, Headwaters built the 87,000 s.f. Hilton Garden Inn and restaurant and its sister building in Lehi, Utah. Most recently, the company has been constructing the Hyatt Place for the same development group. Its most notable current project is a 65,000 s.f. industrial meat processing facility in Idaho Falls. It is a state-of-the-art facility that can process 500 head of cattle a day. In Salt Lake, Headwaters is building one of the largest multi-family projects in the area, at 720,439 SF and 759 units. With over $100 million invested by the developer in this property, Headwaters is working in tandem with their subcontractors to keep everything on schedule successfully.

Keys to Headwaters’ Success

The key to Headwaters’ success is threefold. They are dedicated to putting their priorities in the right place by supporting their employees at work and in their families. They happily work with repeat clients no matter the project. And they are willing to jump into the unknown headfirst. “Stan has a lot of faith in the people around him. We joke with him that he likes to cannonball into new opportunities. It has served us well because if you look through our history, we have continued to grow.” Next year Headwaters will be celebrating its 20th anniversary and recently hit an exciting benchmark. Since its founding,

Headwaters has done over one billion dollars in revenue. That is an incredible accomplishment for the relatively young company, and they are excited to see what the future has in store for them.

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